Exit Planning Tools for Business Owners

The First Entrepreneurial Sin – Lust

Last week we described the Seven Deadly Sins of an Entrepreneur. This week, we’ll delve into the first Operational Sin; Lust.

The Operational Sins reduce your personal effectiveness as a business owner. They prevent you from being as operationally effective, on a day-to-day basis, as you could or should be. If you aren’t efficient in your leadership role, it cascades down through your whole organization.

lust handLust is the sin that springs from a lack of self-control. As an owner, few people in your business (if any at all) say no to you. They ask, “Boss, did you do that really important thing you were supposed to do yesterday?” You respond, “No, because something more important came up.”

What does your employee say? It’s probably something like “Oh…Okay. Please let me know when you get around to it, so I can move forward on my job.” They don’t take you to task, so if you don’t manage yourself they just have to live with it.

Lust is defined as a passionate desire, an overwhelming enthusiasm. If we don’t have it, we can’t inspire others to accomplish great things. So what are signs that your Lust has gotten out of control?

Projects never get finished. Long-time customers “disappear” because you had other things on your radar. You get nasty surprises from your financials or operating results because you were paying attention to something else. You find yourself telling employees, “I’m the owner. That doesn’t apply to me!”

Lust results in business planning driven by “Whim du Jour.” A customer requests a new product or service. Because you think you can sell something, you commit the company’s resources to creating it without considering the implications to other parts of the business. “Hey, it doesn’t look that difficult. Let’s do it!”

You can’t enunciate a clear-cut vision for yourself, and therefore for the business. “I just want to make a decent living,” or “I don’t want to work too hard,” are your only yardsticks for the future.

You trust to luck when trying new things. “Let’s just give it a try,” becomes “Why didn’t we see that coming?”

The business virtue that counters Lust is a Personal Vision. What do you want and expect from your company? You are in business for a reason; the company is supposed to provide you with certain things in life. Are you clear on what those are, and how you will get them?

Start with the material things that would indicate your success as an owner. It can be a simple list, such as:

  • Work an average 35 hours a week
  • Own a house at the lake worth $350,000
  • Travel to Europe every two years
  • Put my daughter through medical school
  • Help lead a community agency dedicated to providing decent food for the poor
  • Teach a high school class in entrepreneurship

Be specific. Your goals should be solid enough to allow measurement of your progress. Once you have it nailed down, your Personal Vision starts to become a vision for your business.

How much revenue is needed to generate your target income? How many employees will it take to accomplish that goal? What growth rate is needed to get there by your target date?

Write it down, with all the specifics. Every coach and motivational author says to WRITE IT DOWN! Keep it in front of you, and refer to it often. Then start paying close attention to your daily activities as an owner.

How much of your time is spent moving the company forward? How many distractions are really necessary? Could you be doing things to realize your vision if someone else did what you are doing this moment? Is the business moving in a direction that will fulfill your Personal Vision, or is it holding you back?

A strong, written Personal Vision will help you prioritize your activities, set natural limits on interruptions, and keep your eye on the ball.

Defeating Lust is the first step towards success. As Cheshire Cat famously said; “If you don’t know where you are going, any road will get you there.”

Thanks for reading Awake at 2 o’clock. Please share it with another business owner.

Owners Live in Two Different Worlds

Business owners live in two different worlds. If you are a Baby Boomer, the title of this column might bring memories of any one of the many covers of the song by the same name. (Everyone from Nat King Cole to Roger Williams, and from Jerry Vale to Englebert Humperdinck recorded it.)

My application of it in business refers to the chasm between those owners who plan to sell a business valued at less than $3 million, and those who have companies valued at more than that. In M&A parlance; “main street” and “mid-market” businesses.

business presentationSome background is in order. I spent the week at two conferences. At the Business Enterprise Institute’s Exit Planners’ Conference we talk mostly about the complexities and structures of mid-market transfers. From there, I attended The Alternative Board’s International Conference for advisors who run peer advisory groups and provide coaching, principally for the owners of main street companies.

At the latter, I had the privilege of being on a panel with Bo Burlingham of Inc. Magazine, the author of Small Giants and Finish Big, and John Warrillow, the Founder ofBurlingham Warrilow Dini the Value Builder System and author of  Built to Sell. It would be challenging to find three people in the country who have spent more combined time studying how small businesses sell, and what determines their value to a buyer.

Even with two audiences of savvy professionals who are focused on the flood of business owners transitioning from their businesses, in many sessions the presenters had to explain the difference between the two markets. As an owner, it’s critical that you understand what the market is for your company. Using data from the other side of the fence is only destined to frustrate you.

Mid-Market

These are companies with a value (not revenue!) of greater than $3,000,000. To garner the interests of financial buyers (private equity groups), they have to generate pre-tax earnings of at least a million dollars a year. To attract strategic buyers, they must have some real differentiation in their industry or market. Those who are truly scalable and have already grown to over 100 employees are the hottest commodity; but according to Doug Tatum, the author of No Man’s Land, they presently account for about 30,000 of the 6.5 million private employers (2-500 employees) in the marketplace.

The acquisition outlook for these companies is wonderful. The financial market is blazing hot, with 7,000 private equity players and publicly traded acquirers chasing those 30,000 businesses, or at least any among them who will still take a phone call. Valuations  are growing quickly, with multiples in the upper end of the market up over 20% in the last two years, and well over a trillion dollars of “dry powder” waiting to be spent on buying them.

Main Street

Clearly, the odds are pretty high that you are one of the 6,470,000 owners whose company does not fit the description above. Welcome to Main Street, where differentiation is difficult or impossible to quantify. (Sorry, but in all but the rarest cases,  “service” is not a competitive differentiation.) The business exists primarily for the purpose of providing financial security for the owner and the employees.  Likely acquirers include individuals seeking to purchase an income, small competitors, or if you are close to the million dollar pre-tax mark, perhaps a private equity group looking for a “tuck-in” or “bolt-on” to an existing similar acquisition.

The news for these owners could not be more starkly different than for the chosen few in the mid-market. According to Burlingham, somewhere between 1.3 and 2 million of these businesses will come up for sale in the coming decade. According to both IBBA (the business broker’s association) and the US Chamber of Commerce, only about 20% of them will successfully sell to a third party. With the much lower population of Generation X, who have little in the way of liquid savings and eschew 50 hour work weeks, the pre-tax multiples in Main Street values are contracting, and the shrinkage grows worse the farther down the food chain you are.

The message is clear. As John Warrillow said, if you are anywhere close to the magic numbers that attract mid-market buyers, the most important thing you can do is drive your company over the top. The difference can mean double, or even triple the proceeds you receive. Here’s an exercise. A company making $700,000 a year with a valuation of 3x earnings can sell for $2,100,000. If they grow to $1,100,000 in profits with a value of 5x earnings they’d get $5,500,000 at sale. That’s 57% growth in profits for 161% growth in price.

Any questions?

Even the measurement of earnings between the two types of business is different. We’ll discuss that next week.